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Shipping policy
GoalKit Pro Shipping Policy
Thank you for your interest in GoalKit Pro! This policy outlines important information regarding the shipping of your order.
Shipping Processing & Delivery
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Order Processing: Orders are typically processed and prepared for shipment within 1-3 business days after payment confirmation, excluding weekends and holidays.
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Shipping Methods: We are pleased to offer Complimentary Standard Shipping on all orders to most worldwide destinations.
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Transit Times: Estimated delivery times range from 7 to 20 business days after dispatch, depending on the destination country and local customs processing. These are estimates and not guarantees.
Shipping Address & Accuracy
Please ensure your shipping address is complete and accurate, including apartment/suite numbers and postal codes. We are not responsible for delays, additional charges, or lost packages resulting from an incorrect or incomplete address provided by the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and a link to monitor your package's journey.
International Orders & Customs
International customers are responsible for any applicable customs duties, import taxes, or brokerage fees imposed by their country. These charges are not included in the item price or shipping cost and are the responsibility of the recipient.
Lost or Damaged Shipments
If your tracking information indicates "Delivered" but you have not received your package, please first check with your local post office or neighbors. For packages lost in transit or arriving damaged, please contact us at [email protected] within 30 days of the estimated delivery date for assistance. We may require documentation to initiate an investigation with the carrier.
Returns
For information on returns and exchanges, please refer to our separate Refund Policy.
Contact Us
For any shipping-related inquiries, please email us at: [email protected].
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